Legacy UA User Support

AdvanTec provides support, enhancements and upgrade options to all UA Corporate Accounting customers.

Add-ons are available for UA Business Software versions 6.0, 6.5, 7.0, MS Access and MS SQL.

Technological upgrades and roll forward of prior customizations are supported.

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  • Presales Support

    Call or email us to discuss your needs and our capabilities. Our staff and affiliates would only be too happy to produce a quick estimate or a formal proposal if warranted. We also can assist financing through our affiliations with several reputable leasing firms.  

  • Customer Support

    We offer live support from 7AM to 6PM M-F East Coast time. Support personnel are well versed in all aspects of the software and technology.   We do not outsource support. 

    Email support is available 24/7 although only critical issues are addressed outside the normal support hours.

 

 

Support for our Products and solutions is available on:

  • Annual Contract basis
  • Retainer
  • Time and Charges

Web Portal for existing customers:

Add, edit, prioritize work tickets and wish list items. Update/ review status and user test results.

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