Creating a strategic advantage or the field service industry.  TecForce field service automation provides an enterprise solution that revolutionizes the industry.  By providing a browser based (thin client) interface any and all field deployed service personnel can have on-line access to work orders, inventories, customers and more. TecForce is an industry specific solution created by AdvanTec that integrates state of the art commercial off the shelf applications from Microsoft and Advanced Software.  

 

Features:

Scheduling:

v     6 levels of technical resource/skills

v     Individual site calendars

v     Scheduling by job type (resource & duration)

Dispatch:

v     Assignment of Tech

v     Assignment of Tech to truck

v     Rescheduling

v     Intentional Overbooking

Work Order

v     Distribution

v     Modification

v     Upsell

v     Completion

v     Automatic/Semi-automatic Billing

Inventory

v     Multiple parts depots

v     Individual truck inventory

v     Serialized and non-serialized materials

v     Returns (RA)

v     Transfer Materials between trucks/depots

v     Centralized Purchasing

v     Centralized or Decentralized Receiving

Integration

v     Direct integration with UA Enterprise & Professional: GL, AR, AP, PO, OE, MM

v     Your Intranet

Options:

v     Field Sales Order Entry

v     Field Time reporting

v     TecForce Tools

v     Hand Held Data Devices

v     Mobile Laptop

Benefits:

Productivity:

v     Increases accountability of field personnel

v     Enables better scheduling

v     Minimizes paperwork

v     More jobs per day

Lower Costs:

v     Reduced communication costs

v     Detail inventory usage

v     Minimize inventory

Customer Satisfaction:

v     Improved communications between customer and company

v     Better feed back of service detail to customer

v     More accurate billing

v     Quicker Response Time

Strategic Advantage:

v     Leading edge image

v     All information integrated to corporate databases

v     On-line management of resources

Bottom Line:

v     Improved Cash Flow

v     Better Accountability

v     Better Resource Utilization

v     Lower Operating Costs

v     Increased Profits

Technical Specifications

          Servers
v     Windows 2000
v     Windows 2000 Advanced Server
v     SQL Server 2000
v     Internet Information Server

Web Interface .asp

AdvanTec TecForce Tools (Com Objects)

UA EnterPrise or Professional Business Software

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