Claims Adjustment & Accounting System

Problem

The customer, a small independent claims adjuster was using a custom written MS-DOS business application that was developed more than 10 years ago. Since then the developer had died and now it was virtually impossible to maintain.This, coupled with a need for new desktop computers, prompted the customer to investigate a new solution. Since the office was only a five man office, the customer wanted an economical solution.

Solution:

The AdvanTec solution was to replace some of the existing workstations while upgrading memory in some others.  A workgroup peer-to-peer network was decided to be appropriate and one of the new workstations was delegated to the role as workgroup server and equipped with a tape back-up unit

The existing dos based business application was replaced with a custom claims management application that interfaced directly with UA corporate accounting (SM, GL, AR, AP) to provide billing.

This totally integrated solution enabled tracking claims from individuals and the resultant billings to the 40+ insurance companies represented. The peer to peer network also enabled sharing printers and files throughout the workgroup.

This type solution can easily be extended to medical, dental or other service industries requiring third party billing.  

Products & Services